Talk to the team that seats you
Bookings, occasions, private rooms and questions that don't fit a form. The concierge answers every message within the hour, seven days a week.
The concierge desk
Pick the channel that suits the question. Booking requests through the form get priority because all the details land in one place.
Reservations desk
+61 2 9777 9000
10:00 – 22:00 daily
Address
BLACK Bar & Grill, Level G, 80 Pyrmont St, Pyrmont NSW 2009, Australia
Own entrance off Pyrmont Street, no casino floor crossing required
Inside The Star, own entrance
The restaurant sits on Level G with a dedicated door off Pyrmont Street. You never need to cross the gaming floor to reach your table.
- Drive: The Star car park off Pirrama Rd; validate at the host desk for up to four hours free.
- Light rail: The Star station, two minutes on foot over the forecourt.
- By water: King St Wharf is five minutes along the harbour walk.
- Access: Step-free entry at the Pyrmont St door; accessible parking beside the entry.
When the doors are open
Lunch & dinner
Mon – Thu
12:00 – 23:00
Weekends
Fri – Sun
12:00 – 00:30
Brunch
Sat & Sun
09:00 – 13:00
Casino bar
Walk-ins daily
Until close
Skip the form if you need to
Events & weddings
Rooms of 20 to 180 with dedicated coordinators. Proposals within 48 hours.
Event spacesQuick questions
Dress code, deposits, dietary options and parking — most answers live on the FAQ page.
Read FAQVouchers & gifts
Digital vouchers deliver instantly; wax-sealed cards go out by post same week.
Gift packagesNo booking? Join the waitlist
Join online or at the door; the host texts when your table turns. Live status below.
25
Est. wait, min
4
Parties ahead
Wait at the bar
What happens after you send
Request lands
Your details go straight to the concierge desk, not a generic inbox.
We confirm
Availability checked, table proposed, confirmed by phone or email within the hour.
You dine
Reminder the day before, host knows your name and occasion when you arrive.
One desk, four teams behind it
Everything routes through the concierge, but knowing which team answers helps set expectations.
Reservations
Tables, waitlist, special requests. Replies fastest 10:00–18:00.
Events
Private rooms and corporate. Proposals within 48 hours.
Kitchen
Dietary queries routed to the head chef when they are unusual.
The Star concierge
Hotels, lounge access and cross-venue arrangements.
Prefer to just show up?
The casino bar keeps twenty seats for walk-ins every night, and the waitlist moves faster than it looks. See you at the coals.
Browse the menu